Delivery Date: 60 working days
Shipping Method: Sea Freight
Payment Terms: 25% T/T; 75% T/T upon presentation of Bill of Lading
Export Country: Bosnia and Herzegovina
Delivery Method and Destination: CIF Rijeka
First Contact with Customer: February 2026
Product Name: Straddle Carrier
Lifting Capacity: 25 tons
Span: 5.69m
Lifting Height: 5.7m
Operation Method: Remote Control + Operator’s Cab
Quantity: 1 unit
A customer from Bosnia and Herzegovina contacted us via WhatsApp with an inquiry for a 25-ton straddle carrier. The customer is a local manufacturer specializing in modular houses, where large prefabricated modules must be lifted, transported, and positioned efficiently during production and loading. To improve handling efficiency and ensure safe movement of heavy modules, the customer was looking for a straddle carrier that could be fully customized to match their production process.
Unlike many first-time buyers who require extensive technical guidance, this customer had a clear understanding of their application. They had already prepared detailed drawings and technical specifications, including the required lifting capacity, overall dimensions, and operating requirements. Their expectation was straightforward—the equipment had to be manufactured exactly according to their design requirements without compromising performance or safety.
After carefully reviewing the drawings, our engineering and sales teams immediately evaluated the feasibility of the project. We communicated with the customer to confirm every critical technical detail, including lifting height, clear span, traveling speed, control method, and electrical configuration. Once all specifications were finalized, we completed the technical proposal and submitted a detailed quotation the very next day, demonstrating our ability to respond quickly to customer requirements.
The commercial negotiation mainly focused on pricing. Since the project represented a significant investment, the customer carefully compared quotations from different suppliers. To support the project while maintaining product quality, we actively negotiated with our management team and applied the maximum discount available within our pricing policy. Throughout the discussion, we maintained transparent communication and explained the value of our customized design, manufacturing quality, and after-sales support. The customer appreciated our sincerity and flexibility and ultimately agreed to proceed with our quotation.
Delivery time was another key concern. Because the straddle carrier was intended for an ongoing production project, the customer emphasized that they would only continue the negotiation if we could provide a realistic and reliable delivery schedule. Rather than making unrealistic promises, we carefully confirmed the production plan with our factory and provided an accurate manufacturing timeline. We also committed to arranging priority production immediately after receiving the deposit to shorten the delivery period as much as possible.
Our professional communication, rapid response, and willingness to customize both the equipment and the commercial solution gave the customer confidence in our capabilities. After confirming the technical specifications, pricing, and delivery schedule, the customer successfully arranged the payment and the project officially entered production.
This project demonstrates that for highly customized equipment, success depends not only on competitive pricing but also on technical expertise, fast response, transparent communication, and the ability to deliver a solution that precisely matches the customer’s operational requirements.
Key Configurations of Straddle Carrier
The straddle carrier is engineered to deliver safe, efficient, and reliable handling of containers, precast components, steel structures, and other oversized loads. Its modular design and advanced control system allow it to adapt to different industries and working environments. Each configuration can be customized according to the customer’s operational requirements, ensuring optimal performance, productivity, and long-term reliability.
1.Heavy-Duty Steel Structure
The main frame is manufactured from high-strength structural steel, providing outstanding rigidity and load-bearing capacity. The optimized frame design ensures excellent stability during lifting, traveling, and steering while maintaining reliable performance under continuous heavy-duty operation.
2.Hydraulic Lifting System
The straddle carrier is equipped with a high-performance hydraulic lifting system that delivers smooth, stable, and synchronized lifting. Precision hydraulic control allows loads to be raised and lowered safely while minimizing vibration, ensuring efficient handling of heavy and valuable cargo.
3.Flexible Traveling and Steering
To meet different site conditions, the straddle carrier supports multiple travel and steering modes, including straight travel, diagonal movement, crab steering, and tight-radius turning. This flexibility enables the equipment to operate efficiently in confined spaces and improves maneuverability in busy yards and production facilities.
4.Multiple Power Supply Options
Different power systems are available to match various operating environments. Customers can choose from diesel-powered, fully electric, or hybrid configurations based on energy efficiency goals, environmental requirements, and daily operating conditions.
5.Intelligent Control System
The straddle carrier can be operated through a spacious driver’s cabin or a wireless remote control system, providing excellent visibility and convenient operation. The intuitive control interface improves handling accuracy, enhances operator comfort, and increases overall working efficiency.
6.Comprehensive Safety Protection
Safety is integrated into every aspect of the straddle carrier. Standard safety features include overload protection, emergency stop devices, travel limit protection, hydraulic safety valves, warning alarms, anti-collision devices, and multiple monitoring systems to ensure safe operation under various working conditions.
7.Fully Customizable Configuration
To satisfy different lifting and transportation requirements, the straddle carrier can be customized with various lifting capacities, lifting heights, clear widths, wheelbases, travel speeds, and spreader configurations. Each machine is designed according to the customer’s specific application and site conditions.
8.Convenient Maintenance Design
The hydraulic, electrical, and mechanical systems are arranged for easy inspection and servicing. Key components are easily accessible, reducing maintenance time and minimizing equipment downtime. This practical design lowers operating costs while ensuring long-term reliability and stable performance throughout the equipment’s service life.
